If you own a website that uses the popular ecommerce platform WooCommerce, chances are you’ve had to cancel an order at some point. Cancelling orders is a necessary part of running any online store, but the process can be confusing if you’re not familiar with how WooCommerce works. This blog post will walk you through the steps of cancelling an order in WooCommerce.
Step 1: Log into your WordPress dashboard and go to “Orders” under “WooCommerce” in the left-hand menu.
From here, you can view all of your orders and access detailed information about each one. You can also use the search bar to find specific orders quickly and easily.
Step 2: Select the order that needs to be cancelled by clicking on it. This will open up a page with detailed information about the order including customer details, product information, shipping info, payment details, and more.
Step 3: Look for the “Order Actions” drop-down menu in the top right corner of this page (it should be just above “Order Notes”). From this menu, select “Cancel Order.”
Once you make this selection, a new window will appear confirming that you want to cancel this order. Click “Cancel Order” once again to finalize your cancellation request.
Step 4: Your order is now officially cancelled! You should receive an email notification confirming this cancellation as well as any refunds issued due to the cancellation (if applicable). You can also update your customers directly via email or telephone if needed—just make sure that they are aware of the cancellation before they place a new order or attempt to contact customer service regarding their old one!
Cancelling orders is an important part of running any online store—and knowing how to do it correctly is essential for website owners who use WooCommerce as their ecommerce platform of choice! With these four simple steps, cancelling orders on WooCommerce becomes easy and hassle-free! If you ever have questions or need assistance with anything related to your website or store, feel free to reach out to Metric Marketing for help! We’re here for all of your web design needs!