How outsourcing white label WordPress maintenance and support with WPServices helped increase recurring revenue by 210%?
Flying Horse Design Studio
Christie was always an artist but never wanted to be a traditional artist to make a living. Somebody told her when she was 21 that she could design things like, brochures and websites that immediately resonated with her. Christie got started in school and once that was completed began her career in the field.
About 3 years into it Christie teamed up with a friend to build a small graphic design studio. We grew it together for 8 years then decided to part ways to follow our different paths. Since then she has been building an amazing clientele across Canada and a few folks across the globe and helping them with their graphic and web design.
Why Christie did choose WPServices
Christie was looking for a new web developer to replace, the one that was no longer able to help her team. Then after few days, Christie found WPServices by Googling “WordPress retainer”.
We started off on a small project and then took on a number of different projects over the years. She now has WPServices on WordPress development retainer for various odds and ends as well as monthly web maintenance and support.
WPServices took maintenance and support off Christie’s plate.
The whole story:
Christie’s challenge was solved by freeing up time and providing a service that she could easily set up for her clients.
With weekly site care reports, Christie’s clients knew that their website is being taken care of and in case of emergency they will get priority support.
What improvements did Christie notice?
Time. That’s the biggest improvement with a close runner up being fewer web issues. With more time they were able to land even more clients.
Case Study Recap
By partnering with WPServices, Christie was able to offer her clients complete web design and development services. In fact, clients wanted this all along, they just didn’t know how it was called.
Now, Flying Horse Design Studio offers its clients a more complete, more expensive and more profitable web package.
In addition, they have increased their monthly recurring revenue by 210% and client happiness.